Returns & Exchanges
At Tutu Du Monde, we want your little one to feel magical in their new garment, which is why we offer a 14-day return period for all full-priced items in original condition. Please ensure all tags remain attached and the delicate tulle is handled with care to qualify for an exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the unworn items in their original packaging, ensuring the garment bag and all decorative elements are protected.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once received at our atelier, your refund will be processed within 5-7 business days.
